b'COVID REPORTPANDEMIC SUPPORT2020-2022: MOVING TONo one could have foreseenapproach has provided a lifeline, MULTIPLE SITES AND COVID-19how much this would be testedand we are proud that in feedback when, in March 2020, Covid-19collected in January 2021, 74% In early 2020, no one could haveclosed down the world. HNCPof people said they felt better imagined the levels of resilience,supported more than 1,000connected to their community imagination and flexibility thatpeople in Highgate and theas a result of the help they had would be needed for HNCP tosurrounding areas throughreceived. keep going and stay true to itsthe three lockdowns of the mission.Covid-19 pandemic. Within aWe learned a lot during this time. week of all face-to-face servicesWe learned that more people The move from the fairlybeing suspended in Marchstruggle to feed themselves and dilapidated community centre2020, staff and volunteerstheir families than we previously building in Bertram Street startedestablished a food bank, Mealsunderstood. We learned that in 2020, and key services wereon Wheels service, telephoneasking for help is hard. We learned relocated to eight communitybefriending service, prescriptionthat our neighbours love to help, venues whilst the building wasand shopping collections, andand we learned that people in our demolished and rebuilt. Theresupport for parents and carersarea are very generous.was a strong determination towith young children. The ethos keep being a place of supportwas the creation of a service of for the local community, with theequals, all of whom can offer help flexibility to adapt and be flexiblewhen they can and ask for help to emerging needs. when needed. For so many, this The help I received from HNCP was amazing because I have a four-year-old child and a lung condition that makes it difficult for me to go out.48 HNCP IMPACT REPORT 2020 - 2024'