b'SOMETHING SPECIAL FOR EVERYONEHNCP VISION:We want to make our community better Customer care is central to all that we do. We listen, learn, andwhere everyone has a chance to succeed respond rapidly, making space and time for people to bring their and nobody gets left behind. joys, sorrows, and vulnerabilities. Our goal is connection, which is helping people to form The interaction isconnections with others andwith us.great. You can walkWe see each person as unique and take great care to ensure their needs are met when they join in any activity.in off the street andWe will always go above and beyond to help, whether with be so welcome. Youa freshly cooked hot meal, a kind and patient listening ear, help to claim a state benefit, or signposting for more specialist are never alone here,services.and lots of smiles.12 HNCP IMPACT REPORT 2020 - 2024'